These Terms and Conditions govern your use of the x1111 platform. Please read them carefully before registering an account or placing any bets. By using x1111, you agree to be bound by everything set out below.
A plain-language summary of the most important points — the full terms below are binding, but these highlights cover what most players need to know first.
You must be 18 years or older to register and use x1111. Age verification may be requested at any time.
Each person may hold only one active account. Duplicate accounts will be closed and balances may be forfeited.
All balances, deposits, bets and withdrawals are in Pakistani Rupees. No conversion fees apply within the platform.
All bonuses carry wagering requirements that must be met before any related winnings can be withdrawn.
Any attempt to abuse bonuses, use fraudulent payment methods or manipulate games results in immediate account closure.
Deposit limits, loss limits, session reminders and self-exclusion are available to every registered player at no cost.
By accessing, browsing or using any part of the x1111 platform — including the website at x1111.onl, the mobile application available on Android and iOS, or any associated service — you confirm that you have read, understood and agree to be legally bound by these Terms and Conditions in their entirety.
These Terms apply to all registered players and to any visitor who accesses any public section of the platform. If you do not agree with any provision set out here, you must stop using the platform immediately and, if you have a registered account, contact support to request closure of that account.
These Terms should be read alongside the Privacy Policy and the Responsible Gaming Policy, both of which form part of the overall agreement between you and x1111. In the event of any conflict between these documents, these Terms and Conditions take precedence unless otherwise stated.
To register and maintain an account on x1111, you must meet all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the platform:
x1111 reserves the right to request identity documentation at any stage to verify that eligibility requirements are met. This may include a copy of a valid CNIC, passport or other government-issued identification. Accounts may be suspended pending verification and closed if verification is not completed within the timeframe requested.
Each individual may hold only one active account on x1111 at any time. If you already have a registered account, you may not open a second one under any circumstances — including under a different name, email address, mobile number or payment method. If duplicate accounts are detected, x1111 will close all but the original account and any balances in duplicate accounts may be voided.
When creating your account, you are required to provide a valid email address or mobile number, create a secure password and supply any additional information requested during the registration process. You are responsible for keeping your login credentials confidential. x1111 will never ask for your password via email, chat or any other channel.
You are responsible for all activity that takes place through your account. If you believe your account has been accessed by an unauthorised person, you must notify x1111 support immediately. x1111 cannot be held responsible for losses resulting from unauthorised access where the player has failed to take reasonable steps to secure their account.
All funds held in your x1111 account are denominated in PKR (Pakistani Rupees). Deposits are processed through the supported payment methods available at the time of your transaction, which include JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallet options as displayed in your account cashier.
Minimum and maximum deposit limits apply and are displayed within the cashier section of your account. These limits may vary depending on the payment method selected and any account-level restrictions in place. x1111 does not charge deposit fees on its end, though your payment provider may apply their own transaction charges — you are responsible for checking this with your provider.
All deposits must originate from payment methods registered in your own name. Deposits made from accounts or cards belonging to third parties are strictly prohibited. If a third-party payment is detected, the deposit will be reversed, the account will be reviewed and the relevant funds may be withheld pending investigation.
Deposits are normally credited to your account promptly upon confirmation from the payment provider. In rare cases involving bank transfer or network delays, processing may take longer. If a deposit has not appeared in your account within the expected timeframe, contact support with your transaction reference number.
You may request a withdrawal of your available balance at any time, subject to the following conditions being met: your account identity verification is complete, there are no pending bonus wagering requirements attached to the funds you wish to withdraw, and the requested amount meets the minimum withdrawal threshold for your chosen payment method.
Withdrawals are processed to the same payment method used for deposits wherever possible. If a withdrawal to the original deposit method is not available, x1111 will contact you to arrange an alternative. Withdrawals to third-party accounts are not permitted under any circumstances.
x1111 offers a range of bonuses and promotions to registered players, including welcome bonuses, reload bonuses, cashback offers, free bingo cards and VIP-tier rewards. All bonuses are subject to the specific terms attached to each promotion, in addition to the general bonus rules set out here.
All bonus funds carry a wagering requirement. This means you must wager the bonus amount — or in some cases, the bonus plus deposit amount — a specified number of times before any winnings derived from bonus funds become eligible for withdrawal. The exact wagering requirement for each bonus is stated clearly in the promotion details at the time the bonus is claimed.
For VIP programme rewards including cashback and monthly reload bonuses, the specific terms applicable to each VIP tier are detailed on the VIP page. Those terms apply in addition to the general bonus rules above.
All bets placed on the x1111 sportsbook and all game rounds played in the casino, live casino and bingo sections are governed by the specific rules of each product in addition to these general terms. It is your responsibility to familiarise yourself with the rules of any game or betting market before wagering real PKR.
For the sportsbook — covering cricket, PSL, T20 internationals, football and esports — the following general principles apply:
For casino games and slots, all games use certified random number generators (RNG) to ensure fairness. The theoretical return-to-player (RTP) percentage for each game is available in the game's information panel. x1111 does not guarantee any specific outcome, and past results have no influence on future rounds.
For bingo, each room operates under its own ticket price, prize structure and pattern rules displayed before purchase. Free room tickets are subject to availability and any specific conditions attached to that room at the time of play.
The following activities are strictly prohibited on x1111. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed, and any balance associated with the prohibited activity may be voided:
x1111 reserves the right to suspend or permanently close any account at any time, for any of the following reasons:
You may also request closure of your own account at any time by contacting support. If you are closing your account for responsible gaming reasons, please use the self-exclusion tools available in your account settings, which provide an immediate and more robust mechanism for restricting access.
Upon account closure, any pending withdrawals that were in process prior to the closure decision will be handled in accordance with these terms and the outcome of any investigation that may be in progress.
x1111 collects and processes personal data in accordance with the Privacy Policy, which forms part of the overall agreement between you and x1111. By registering an account, you consent to the collection, storage and use of your personal data as described in that policy.
Personal data collected includes information provided during registration, identity verification documents, payment information and records of your activity on the platform including bets placed, games played and communications with support. This data is used to operate your account, process payments, comply with applicable obligations and improve the platform.
x1111 does not sell personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification services and relevant authorities where required by applicable law or in connection with the anti-money-laundering obligations referenced in Section 8.
x1111 is committed to providing a safe and enjoyable gaming environment. Gaming should be treated as a form of entertainment — not as a source of income or a way to resolve financial difficulties. If gaming stops being enjoyable, or if you feel you may be losing control of the time or money you spend on the platform, please use the tools available in your account.
The following responsible gaming tools are available to all registered players at no charge:
All of these tools are accessible through the responsible gaming section of your account settings. If you need assistance using them, support is available 24/7. For more information, see the full Responsible Gaming Policy.
All content on the x1111 platform — including but not limited to the brand name, logo, website design, game interfaces, text, graphics, software and databases — is the property of x1111 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, modify, reverse-engineer or create derivative works from any part of the platform without prior written consent from x1111.
The game content available on the platform is provided by third-party software providers under licence. Those providers retain their respective intellectual property rights in their games.
x1111 provides the platform on an "as is" and "as available" basis. While every effort is made to ensure continuous, error-free service, x1111 does not warrant that the platform will be available at all times or that it will be free from interruptions, errors or technical issues.
To the fullest extent permitted by applicable law, x1111 shall not be liable for:
Nothing in these Terms limits liability that cannot legally be excluded, including liability for fraudulent misrepresentation or gross negligence on the part of x1111.
x1111 reserves the right to amend, update or replace these Terms and Conditions at any time. Changes will be published on this page with an updated "Last Updated" date. Where a change is considered material — meaning it significantly affects your rights or obligations — x1111 will make reasonable efforts to notify registered players in advance, such as through an in-platform notification or email.
Continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using the platform and request account closure before the revised Terms come into effect.
x1111 also reserves the right to modify, suspend or discontinue any feature, product or section of the platform at any time, including games, betting markets, payment methods or promotional offers, without prior notice unless specifically required to provide notice by applicable law.
If you have any questions about these Terms and Conditions or need clarification on any point, the x1111 support team is available 24 hours a day, seven days a week via live chat within the platform and by email.
You can reach the support team through the live chat icon available on all pages of the platform, or by emailing [email protected]. For responsible gaming queries, the dedicated section of your account settings provides the fastest access to self-help tools, but support can also assist directly.
When contacting support about a specific transaction, account issue or bet query, please have your account username and any relevant transaction reference number ready so the team can assist you as quickly as possible.
Our terms are built around transparency and fairness — here is what that means in practice for every player on the platform.
Your account runs entirely in Pakistani Rupees. There are no exchange rates to track, no conversion spreads eating into your balance and no surprise fees when you deposit via JazzCash, Easypaisa or Raast.
Every slot, table game and live casino title uses certified RNG engines. The RTP for each game is displayed openly in the game information panel so you always know what you are playing.
Wagering requirements and expiry dates for every bonus are stated clearly before you claim. No fine print surprises — what you see at the time of claiming is exactly what applies to that promotion.
SSL encryption, two-factor authentication and session security are standard across all accounts. Your personal data and payment details are handled with the same care we would want for our own.
Support runs around the clock and the team understands Pakistani payment methods, PSL schedules and local context. You get useful answers, not generic responses from a team based in another time zone.
Deposit limits, loss caps, session reminders and self-exclusion are available to every player in account settings — not hidden, not chargeable, not complicated. Gaming should stay fun and you stay in control.